New Patient Information
This page will explain in detail how to become our patient, what to expect, and what to bring with you to your first visit. Please read it carefully and feel free to contact us with any questions you might have!
1. Let us know you want to see us.
Call us at 212.247.8260 or send us an e-mail including your telephone number, insurance plan and ID number, and your date of birth and we will give you a username and password for the secure patient portal section of our website and schedule your first appointment. To hold your first appointment time, we do require a credit card number and expiration date. We don’t charge anything to your card unless you miss your appointment and don’t cancel.
2. Fill out our online Health History Forms
Log in to the patient portal by clicking on the Patient Login button on the top right of the screen on our website. Our simple online forms are just a click away on the navigation bar on the left side of the screen.
Please fill out the forms under Account Information and Intake Forms as completely as possible. If you don’t remember the specific date that an event occurred, make your best guess—we are happy to confirm the dates when we obtain your old records.
3. Confirm or make your appointment.
If you have not yet scheduled your first appointment, please send us an appointment request. Just click the icon in the lower part of the navigation bar.
4. Fast.
Since we will be doing cholesterol and glucose blood tests, please fast for 10-12 hours before your first visit. During the fasting period, do not eat or drink anything but water and black coffee with no sugar. If you cannot fast before your first visit, we can schedule an additional blood draw at a more convenient time for you to fast.
5. Please bring with you to your first visit:
- Your insurance card
- Photo ID
- Any personal medical records you have in your possession
- A list of all medications you are currently taking. Please provide the name, strength, dosing schedule, and when you started taking each one
- Name, telephone number and fax number of each doctor you would like us to ask to send us your past medical records.
6. About your first visit.
Please arrive at least 10 minutes prior to your scheduled appointment so we can finalize your patient registration, ask you sign some required forms, and get you ready to see the doctor on time. Please allocate at least one hour for this initial appointment so you and the doctor may spend time getting to know each other. He will want to discuss any current problems or issues you are having, answer any questions you may have, and go over your entire medical history.
7. About your complete physical exam.
One to two weeks after your first visit, we will schedule your complete physical exam, if necessary. This time allows us to review your medical records and test results thoroughly, and gives Dr. Grossman the opportunity to map out his plan for your healthy future.
8. Payment.
All payments are due at the time of service. For most patients only a co-pay is required. If we are not in your insurance network we will provide you with a detailed receipt of your payment so you may submit it for reimbursement. Our annual membership fee is due at the time of your first visit. It is our policy to keep a credit card on file to settle any incidental charges, such as services not covered by your insurance plan.